You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Many kayaks come equipped with the preexisting external mount bases and rod holders designed for Scotty, RAM, Cannon, Fish-On, and many other variations of rectangular, four-point installation bases. We get it! This makes it really difficult to add RAILBLAZA bases and accessories to your kayak because the preexisting bases and accessories that you got stuck with are already installed to your kayak! Not anymore! With the invention of the RAILBLAZA StarPort HD – a rectangular, four-point installation base – you can easily remove and replace your old bases with a RAILBLAZA StarPort HD! Not only does this transition to RAILBLAZA base give you the comfort of the RAILBLAZA’s ‘slide locking mechanism’ fit to all of the bases and the versatility to effortlessly retask accessories from one base to another, but the transition also opens up your accessibility to RAILBLAZA’s large selection of accessories and limitless rigging possibilities! StarPort HD also is compatible with the same hardware that is currently used to keep your base mounted to your kayak! Other options for installation hardware include rivets, screws/locknuts, and the StarPort HD Track Mounting Kit.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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