You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Dock Slide inflates in just 5 minutes, features a 9' long slick sliding surface, 2 slider centering air chambers and inset vinyl molded foots steps. Includes a RAVE 12 VDC inflator/deflator, 2 attachment straps, repair kit and a limited 90 day warranty. The inflatable Dock Slide requires a secure deck with a height of 12-30 inches from the top of the dock deck to the top of the water below. Water depth should be a minimum of 48" for docks that are 12-24" above the water surface and 60" deep for docks that are 24-30" above the surface. The Dock Slide should not be used with docks that have less than 12" or more than 30" of clearance between the water surface and the top of the dock or with less than the recommended water depth as indicated above. 1/8" x 1-1/2" openings in the decking are required to allow the attachment straps to be fed through. These criteria must be met in order for the Dock Slide to be securely fastened to the dock. If your dock does not meet these criteria, do not attempt to use the product.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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