You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Bongo 20 is the perfect choice for families looking for minimal set-up and a great all around recreational swim platform. The bounce surface is connected directly to the inflatable tube without metal springs so it will last in both fresh water and salt water. Bongos should not be confused with their water trampoline cousin the Aqua Jump Eclipse because they do not have springs. Offered in 4 sizes from 10, 13, 15 and 20 foot options! Easy Set Up: On average, setting up a RAVE Sports Bongo 20 Bouncer takes 20 - 40 minutes. Multiple inflation valves are a drag, so we designed the RAVE Sports Bongo Bouncers with only one inflation valve, making it a breeze to inflate. For the fastest, easiest inflation with an optimal bouncing surface, we recommend using our RAVE Sports High Speed Inflator/Deflator (sold separately). Replaceable Jump Surface: Accidents happen, that's why it's important to protect your jump surface from things like fireworks around the 4th of July. Don't worry, RAVE Sports has your back. We offer replacement jump surfaces with easy-to-follow instructions included. The nylon interlacing rope connection is also more durable in salt water and rust-prone environments. Reinforced Materials We want our customers to have the best product on the market, so that's why RAVE Sports Water Trampolines and Bongo Water Bouncers are made with the best quality commercial grade materials and engineering capabilities on the market. RAVE Sports products are built to last. Numerous Accessories Keep the fun going! With over 10 attachments/add ons you can build to your waterpark every year.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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